This is how we protect merchants and consumers from print quality issues
1. Image Quality Control
Every artwork being printed for the first time goes through the image Quality Control performed by the Printify team. In case the artwork cannot be printed in fine quality, we do not make any moderations to the file, but we do notify you about the matter.
If the received product is printed incorrectly, damaged or in a bad quality, please contact Printify Customer Care and attach photos of the errors. Our team will inspect the errors and have a replacement sent out as soon as possible. Please see our Terms of Service for the errors we take full responsibility for.
In case there are issues with the reprint, after receiving all the required information, full order refund is placed to your account within the next 24 hours after notifying Printify Customer Care. Please see our Terms of Service for the errors we take full responsibility for.